If you order before 4:00 PM on working days, we will ship your package the same day with PostNL. You will receive your package within 1-2 days! It may take a little longer on weekends or holidays.
The shipping costs for packages and letterbox packages are €4.95. The shipping costs for packages in Belgium and Germany are €5.95. Free shipping on orders over €100.
Once we have sent your package or letterbox package, you will automatically receive a confirmation email from PostNL. You can find the track & trace code here. With this number you can track the package yourself.
CHANGE DELIVERY TIME OR LOCATION
Is it just not convenient? Then it is good to know that you can often choose a different delivery time before the first delivery attempt. This works as follows:
- Click on the link of the track & trace code that you received by email.
- Click on 'Choose your own delivery time or place' (This can be done from the moment PostNL has received the package until you see the status 'Shipment has been sorted').
- You can choose when PostNL will deliver your package. You can also choose to have your package delivered to a PostNL location.
You can also have your order delivered to a PostNL location near you. You do this by entering the address of the PostNL location in the 'Shipping details' instead of your own address details. You can track your package with the track & trace code that you receive by email.
Important information about picking up at a PostNL location:
- Take a valid ID with you for verification (not a copy).
- Collect your package within 2 weeks. Then it goes back to the sender.
- No time to pick up your package yourself? It is possible to have it picked up by someone else. The person must bring his/her ID (not a copy).
TO TAKE OFF
You can also collect your package from us. You then make the payment via the webshop and select 'Collection' for the shipping methods. As soon as your order is ready, you will receive an email from us and you can pick up your order from us. You can collect your order by appointment from Monday to Friday from 9:00 AM to 5:00 PM at the address below. We are closed on weekends and public holidays.
KINGS ROAD 21